FAQs

Where are you located?

​ATP Label is located in North York, Ontario, Canada.

Do you offer custom-sized labels and packing?

​*On a case by case basis (subject to MOQs). Please contact us at sales@atplabel.com for more details. 

Do you offer fanfold?

​Yes! We offer die-cut labels in both rolls and in fanfold.

What sizes do you offer for Finished Roll Core Labels?

​1" and 3" for local production & ​0.75", 1" and 3" for overseas production

What is your MOQ (Minimum Order Quantity)?

​Our minimum order quantity is 1 pallet for local production, and 1 40-foot shipping container for overseas ​production.  Please contact your sales rep for the volume breakdowns between different products.

What size are your master rolls?

​62.59" (1590mm) by 19,865' (6000m) for Hot-Melt

​60.23" (1530mm) by 19,865' (6000m) for Acrylic Emulsion

What are your payment terms?

​For local production, our payment terms are Net 30. For overseas production, 25% deposit is due once production has completed, 75% balance is due 30 days ​after arrival at your nearest delivery port.

What Is Your Return Policy?

​At ATP Label we pride ourselves on our quality and consistency, if however you have an issue with an order ​please contact your sales representative as we fully guarantee our products.